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Frequent Asked Questions
Find answers to the most common questions about our services, policies, and processes. Quickly get the information you need or contact us for further information.
Frequently asked questions
About Survivr Services
Practical Questions
About the Founder
No. SURVIVR provides survivor-led guidance and trauma-informed support, not clinical therapy or psychological treatment.
Our founder holds a Master of Social Work and has extensive professional experience, but SURVIVR operates as coaching, mentoring, and empowerment support grounded in lived experience combined with professional knowledge. We do not diagnose mental health conditions, prescribe treatment, or replace clinical therapeutic interventions.
We will always encourage additional clinical support where needed and can work alongside your existing therapist, psychologist, or psychiatrist. Think of SURVIVR as complementary support—the warrior perspective alongside the clinical framework.
Absolutely not. You are in complete control of what you share and when you share it.
SURVIVR does not require trauma disclosure to access support. You can work on boundaries, career goals, confidence, identity, or life direction without ever detailing what you've survived. We trust that you know what you need to share and what you need to keep private.
Our approach focuses on patterns, responses, and future-building—not trauma excavation. You can engage as deeply or as surface-level as feels right for you.
No. While the founder's lived experience includes domestic violence, SURVIVR supports people impacted by a wide range of trauma and adversity, including:
• Childhood trauma, neglect, and abuse
• Sexual assault and violence
• Addiction and substance use
• Homelessness and poverty
• Systemic harm and institutional failure
• Incarceration and justice involvement
• Loss, grief, and profound life disruption
• Identity trauma and marginalisation
• Mental health challenges
• Complex, chronic, or developmental trauma
If your life has been shaped by adversity and you're ready for survivor-led support, SURVIVR is for you.
You don't need to be "ready" to access SURVIVR. Healing is not a prerequisite.
SURVIVR meets you exactly where you are—whether you're:
• Still surviving day-to-day
• Questioning whether change is possible
• Angry, exhausted, or numb
• Ready to transform but don't know how
• Somewhere between victim and survivor
• Already thriving but want to go further
There's no entry requirement for readiness. We work with your current state, not some imagined "healed" version of you.
SURVIVR is a respectful, survivor-centred, trauma-informed space—but not a promise of constant comfort.
Safety at SURVIVR means:
• Your dignity is always respected
• Your choices and autonomy are prioritised
• You are never forced, coerced, or shamed
• Boundaries are honoured
• Confidentiality is maintained (with legal limitations)
• Cultural safety and inclusion are practiced
But we also believe:
• Growth requires discomfort
• Challenge is necessary for transformation
• Being pushed (respectfully) can be an act of care
• "Safe" doesn't mean "easy"
We won't coddle you, but we will never harm you. The warrior approach is fierce, not violent. Demanding, not abusive. Challenging, not traumatizing.
SURVIVR is not a crisis service. We do not provide emergency support, suicide intervention, or acute mental health crisis response.
If you are in immediate danger:
• Emergency services: 000
• Police: 000 (if experiencing violence)
• Ambulance: 000 (for medical emergencies)
If you are experiencing mental health crisis or suicidal thoughts:
• Lifeline: 13 11 14 (24/7 crisis support)
• Suicide Call Back Service: 1300 659 467 (24/7)
• Beyond Blue: 1300 22 4636
If you are experiencing family violence:
• 1800RESPECT: 1800 737 732 (24/7 domestic, family, sexual violence counselling)
• Safe Steps (Victoria): 1800 015 188 (24/7 family violence response)
SURVIVR can support you between crises or as you stabilize, but we cannot provide emergency intervention. We will always refer you to appropriate crisis services when needed.
Yes. Absolutely. No questions asked.
You are never locked into SURVIVR support. There are no contracts, no penalties, no guilt trips.
Choice and autonomy are central to our practice.
If you decide SURVIVR isn't right for you—whether after one session or six—you can stop. If you need to pause and come back later, you can. If you want to switch from one service type to another, you can.
Your power to choose includes the power to leave. Always.
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